Privacy Policy

Last updated: 10 June 2026

Easy Fiduciary Services ("we", "us", "our") is committed to protecting the privacy of our clients, prospective clients and website visitors. This policy explains what personal data we collect, how we use it, the legal basis for processing, how long we retain it, and your rights. We process personal data in accordance with the Kenya Data Protection Act, 2019 and applicable data-protection legislation.

1. Information We Collect

When you submit an enquiry through our website, we collect the information you provide, which may include:

Your first and last name;
Your email address;
Your phone or WhatsApp number;
Your country of origin;
The service you are interested in; and
Any details you choose to include in your message.

We do not use advertising trackers or third-party analytics cookies. The website stores a single preference in your browser (your selected language) only with your consent.

2. How We Use Your Information

To respond to your enquiry and provide the information or services you request;
To carry out our legal and regulatory obligations, including Know-Your-Customer (KYC) and anti-money-laundering checks where an engagement proceeds;
To communicate with you about your matter; and
To maintain our business records.

3. Legal Basis for Processing

We process your personal data on the basis of your consent (when you submit an enquiry), the performance of a contract or steps taken at your request prior to entering into a contract, and our compliance with legal obligations.

4. Service Providers

Enquiries submitted through our website form are transmitted to us using Web3Forms, a form-delivery service that forwards your submission to our email inbox. Your data is processed by this provider solely to deliver your message to us. We do not sell, rent or trade your personal data to any third party.

5. Data Retention

We retain personal data for no longer than is necessary for the purposes for which it was collected, and in any event for no longer than five (5) years, unless a longer period is required by law or to establish, exercise or defend legal claims.

6. Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS and enforces a strict Content Security Policy.

7. Your Rights

Subject to applicable law, you have the right to access your personal data, to request correction or deletion, to object to or restrict processing, to withdraw consent, and to lodge a complaint with the Office of the Data Protection Commissioner of Kenya.

8. International Transfers

As we serve clients in South America, the USA, Canada and Asia, your data may be processed across borders. Where this occurs, we take steps to ensure an appropriate level of protection consistent with applicable law.

9. Contact Us

For any privacy request or question, contact us at contact@easyfiduciaryservices.com or +254 710 720 919, 3rd Floor, The Promenade, General Mathenge Rd, Westlands, Nairobi, Kenya.

10. Changes to This Policy

We may update this policy from time to time. The "last updated" date above indicates when it was most recently revised.

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